 
PBT Communications is dedicated to providing our customers with first-class technical support. That's why we've created myPBT - an online technical support center that gives you access to our frequently asked questions and knowledge base 24 hours a day, 7 days a week! To get started, just browse through the frequently asked questions or search our online knowledge base.
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search knowledge base |
Simply select a category to view the frequently asked questions in that category. We update our FAQs often so check back regularly for updated content.
 Email Setup
Internet Access
Netopia Modem Questions
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Our knowledge base is constantly updated with questions and answers to our customer's technical support questions. You can now have access to the same support database our support technicians use!
Tips for searching: The knowledge base works best when you provide a single keyword to search. For example, if you need help with your modem, just type in modem.
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Stop Annoying Pop-Up Ads with Our Free Panicware Pop-Up Stopper
We all know how Pop-Up Advertisements can slow down our surfing and reduce our enjoyment of the Internet. Now you can download a FREE version of Panicware's Pop-Up Stopper and control which pop-ups you view. Just click on the Panicware link below. Follow the simple instructions to load the service onto your personal PC.
Once you've loaded Pop-Up Stopper, you may select your settings by right clicking on the small white hand that runs on the system tray (information bar on the bottom of your screen) near your clock. You can elect to have a sound play whenever a pop-up ad is blocked. The system is automatically set to flash the system tray, display the pop-up bubble next to the clock, and change the mouse cursor so that you will know a pop-up is being blocked. Whenever a Pop-Up attempts to appear on your screen you will hear the sound you selected and see the blocked symbol in place of your mouse cursor.
Some Pop-ups are not ads, rather a site link to which you wish to be connected. If you want to click on a link that opens another window, all you need to do is hold the CTRL key when you click on the link. Over a short period of time, Pop-Up Stopper may learn your preferred sites and not block them.
The free version of Pop-Up Stopper will provide you with adequate blocking. We at PBT Communications know that your surfing will be more enjoyable when you make use of Pop-Up Stopper!
PBT Communications: 803-894-3121 / 803-685-3121 or Toll Free 800-258-7978
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